Effective Date: 10/05/2025
At Lymph & Latitude, your privacy matters. This policy explains how we collect, use, and protect your personal information when you engage with our services—whether you’re booking a wellness session, planning travel, or simply visiting our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing details, and mailing address.
- Health Information (ALT Clients): Limited wellness details you provide on intake forms (such as medical history, wellness goals, or contraindications) to safely deliver Assisted Lymphatic Therapy.
- Travel Details (Travel Clients): Travel preferences, dates, destinations, and group information necessary for planning your trip.
- Technical Information: Basic website analytics (cookies, IP address, browser type, etc.) to improve site performance.
2. How We Use Your Information
We use your information to:
- Schedule and deliver ALT sessions safely and effectively.
- Plan, book, and manage your travel arrangements.
- Communicate with you regarding services, updates, or inquiries.
- Process payments and send invoices.
- Improve our website and client experience.
- Share resources, tips, or updates if you opt into our newsletter.
We will never sell or rent your information to third parties.
3. Sharing of Information
We only share information when necessary:
- Travel Clients: With trusted travel partners (e.g., resorts, cruise lines, booking platforms) to secure reservations.
- ALT Clients: We do not share your health information without your explicit consent, unless required by law.
- Legal Requirements: If disclosure is required to comply with laws or regulations.
4. Data Storage & Security
We take appropriate technical and organizational steps to protect your data. Sensitive information (health forms, travel bookings) is stored securely and only accessed by authorized personnel.
5. Your Rights
You have the right to:
- Request access to your personal information.
- Ask us to correct or update your information.
- Withdraw consent for communications at any time.
- Request deletion of your information, subject to legal and contractual limitations.
6. Cookies & Website Analytics
Our website may use cookies to improve your browsing experience and track analytics. You can disable cookies in your browser at any time.
7. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal data from children under 18 without parental consent.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Lymph & Latitude
[email protected]
lymphandlatitude.com
